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Navigating Financial Uncertainty

Whether its international conflicts or the lingering effects of a pandemic, economic uncertainty remains a challenge from Wall Street to Main Street. Pinnacle Bank understands the need of its customers to find guidance during challenging times.

One of the ways our community bankers are helping is by providing more guidance and reassurance in matters of everyday banking and longer-term financial planning, particularly regarding economic issues like inflation.

Financial planning is vital for customers, no matter the stage of life. Depending on your unique financial situation, you might consider insurance, estate planning, college planning, retirement planning and business planning as part of your overall financial plan.

These decisions are something Pinnacle Bank is happy to discuss with you. From a brief overview of our services to a detailed conversation with one of our planning experts, helping you is what makes our day.

How did we get to this economic position?

Starting in March of 2022, the Federal Reserve Open Market Committee raised short term rates.

The Federal Reserve noted it is appropriate to raise interest rates based on inflation conditions and the tight labor market. Americans have enjoyed rock-bottom interest rates for about 13 years. Interest rates for home mortgages while higher, are still in a reasonable range. Homeownership is often a path to financial growth, so it should still be a consideration in people’s financial planning.

The consumer price index rose 8.6% from May of 2021. And with Covid-related stimulus remaining in the economy, there is plenty of inflation in the pipeline. To help ease inflation, the market believes the Fed’s benchmark rate will end the year somewhere between 2.75%-4%.

The Fed did recently indicate the overall economic activity for the second quarter of 2022 had picked up, plus job gains were robust.

So, what does this mean to you?

Short-term rates will rise along with federal rate increases, including home equity lines of credit and short-term consumer loans. Auto loans may increase but to a lesser degree. Long-term rates for mortgages may continue to tick upward over the next two years.

Despite inflation, wages are higher, giving people more purchasing power. And no matter what market we’re in, we always recommend finding ways to save for retirement and big purchases and to have a financial plan in place.

We invite people who have questions about their financial situation to talk to us. Our philosophy is that customers are not transactions: Customers are people we want to serve with financial products to make their lives easier or more efficient.

If you would benefit from further discussion about how to combat inflation or for a discussion on financial planning overall, feel free to contact us at 877.759.7939 or visit your nearest branch.

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Employee Insights – Dustin Young

Bringing over 20 years of experience in business and consumer banking, Dustin Young is Pinnacle Bank’s Senior Vice President – Market Manager in Augusta. A native of Augusta and graduate of Butler High School, Dustin earned his bachelor’s of business administration with a major in finance and graduated Magna Cum Laude from Augusta University.

Through his involvement with the Rotary Club of Augusta — where he’s been a member for 13 years — he has served the local community, including a year as the benevolent organization’s president. Dustin believes in the importance of giving back and making relationships that last.

Beyond banking and attending to the financial needs of customers, Dustin enjoys watching movies with his wife, playing golf with his four daughters, strumming his guitar and working on cars. Dustin has big plans for helping customers and we’re thrilled he’s on the team!

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Employee Insights – Lauren Vaverka

Pinnacle Bank is excited to introduce Lauren Vaverka as our latest vice president of business banking. Lauren is originally from Hayward, Wisconsin, and brings a unique entrepreneurial mindset to business banking here at Pinnacle Bank. That’s because she owned her own business for over 20 years before shifting into the banking industry as a manager and a lender.

With a degree from the University of Wisconsin-LaCrosse, Lauren has known success across multiple facets of her professional life. In fact, she believes our customers will find real value in her business acumen, particularly as it applies to small and mid-sized businesses in the region. With her entrepreneurial background, she has a thorough understanding of the true needs of businesses, especially in today’s competitive market.

We’re thrilled that our customers can access Lauren’s experience and knowledge to navigate the financial needs of their respective companies. When she’s not helping business customers at the branch, she enjoys cooking and following her favorite sports teams. We can’t wait to see what Lauren will do for you!

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Employee Insights – Maxine Peaks

Maxine Peaks is Pinnacle Bank’s newest branch manager. Leveraging 40 years of experience, specifically within the financial industry, Maxine grew up in nearby Greensboro, Georgia, and graduated from the University of Georgia with a bachelor’s degree in social work.

Maxine specializes in connecting with her customers. In particular, she enjoys the smiles she receives when she’s been able to resolve a challenging issue for a customer or after she’s said ‘hello’ to someone entering a branch.

Maxine is active in her community, spending her time, talent and treasure with United Way and within the education committee of the Walton County Chamber of Commerce. She has an array of hobbies and leisure activities, including reading, spending time on the beach, and teaching Bible study on Wednesday nights at her local church. We’re eager to see what Maxine achieves!

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Employee Insights – Melinda Faulk

Pinnacle Bank is pleased to introduce Melinda Faulk as our latest branch manager. Originally from Augusta, Georgia, Melinda began her financial career in Raleigh, North Carolina, working in the corporate department of a large national financial institution. Today, Melinda brings over 30 years of combined banking industry experience to work for us, including a wide range of skills and capabilities.

Melinda studied accounting at Augusta Technical College in Augusta, Georgia, and Piedmont Community College in Roxboro, North Carolina. She combines her education with her common-sense approach and has a knack for coaching and developing a team. Theres no question how confident she makes her customers feel in her ability to address their individual financial needs.

Melinda treasures the relationships she forms with her customers and the members on her team. When she isnt managing the daily events at her local branch, Melinda enjoys gardening, hiking and boating. Pinnacle Bank has big expectations for Melinda!

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Employee Insights – Lee Garrett

With over 28 years of experience working in financial institutions, D. Lee Garrett is Pinnacle Bank’s latest senior vice president – south market manager. Lee was born in Monroe, Georgia, and graduated from Loganville High School. He received his bachelor’s degree in business administration from the University of Georgia and was a graduate of the Graduate School of Banking at Louisiana State University.

An active member of his local community, Lee is a trustee and chairman of the Walton County Foundation, an adult Sunday school teacher and deacon at First Baptist Church Monroe, chairman of A Child’s Voice Child Advocacy Center, a trustee with the Walker Foundation, and numerous other benevolent, sporting and community organizations.

In his free time, Lee enjoys coaching youth sports, hunting, running, golf, tennis, following University of Georgia athletics and taking trips to visit his two adult children with his wife. Lee’s future at Pinnacle Bank looks bright for sure!

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Treasury Management

Regardless of the size of a business, the seamless and efficient handling of assets, holdings and day-to-day transactions remains a top priority. Treasury management is vital to balance cash flow levels and maximize liquidity across a business. Recognizing this need for the clients and communities we serve, Pinnacle Bank proactively built a team with the capabilities and resources to equip various organizations with precisely what’s needed — and nothing more.

What is Treasury Management?

Proper treasury management creates a robust portfolio of tools, services and guidance that help streamline cash management, enhance transactions and vendor operations and ultimately reduce any risk across an enterprise. Additionally, it helps retain compliance with the regulatory and governing bodies of a company. Lastly, treasury management establishes and maintains procedures and policies dealing with overall cash flow such as accounts payable, receivable, the costs of borrowing and any exchange rates.

Within Pinnacle Bank, our Treasury Management Services team is a specifically trained, highly specialized group carved out to directly assess and address our business customers’ unique investment and risk coverage. Like any professional relationship, the Pinnacle Bank team first seeks to understand what those needs might be, often requiring a certain degree of consultation and discussion.

In summary, Treasury Management Services at Pinnacle Bank are available, however and whenever your business may need them. We’ll never try to sell you anything and will always suggest a product or service we think will truly benefit your organization.

What are Treasury Management Services?

In addition to the traditional business banking offerings we offer, like business checking and savings accounts, our Treasury Management Services include the following:

  1. Merchant Capture – We get it. When your establishment is open, you need all hands on deck tending to the business. It’s tough to get away and get to us, even if we’re across the street. With Merchant Capture, you can quickly and securely scan endorsed checks for deposit. We’ll handle the transmission and processing on our end so you can keep your business running. For more, visit:https://www.pinnaclebank.com/business/treasury-management-services/merchant-capture/
  2. Fraud Defense – Unfortunately, scammers and thieves have been targeting businesses for some time, thinking they can exploit any weaknesses for their own gain. That’s why we offer Positive Pay for Precision® to protect against check fraud, notifying you promptly should it determine any suspicious activity. Our Fraud Defense is crafted to give you more control over the payment of checks. For more, visit: https://www.pinnaclebank.com/business/treasury-management-services/fraud-defense-with-positivepay/
  3. HR, Payroll Merchant Services – At the heart of every organization is its people. That’s why good companies invest in this most important asset every day. We partnered with Heartland® to make payroll and HR solutions more streamlined and efficient. Talk to someone today who can help you help your people even more! For more, visit: https://www.pinnaclebank.com/business/heartland-payment-services/
  4. Business Credit Cards – These days, credit can help businesses secure the goods and materials needed before future payment. As part of our Treasury Management Services offering, we’ve sourced five different MasterCard® credit cards built specifically for business. With slightly different features and benefits, businesses may choose from a Platinum Classic, Platinum Payback, Platinum Preferred, World Elite and World Elite Plus Pinnacle Bank Business Credit Card. For more, visit: https://app.thecardservicescenter.com/SelectionBusiness/index/7990
  5. Business Online Banking – We invested in our financial technology to help individuals and business customers get ahead. With online business banking, your people can save time, enhance your cash flow and make cash management easy, all with the peace of mind in knowing your company’s information security is top of mind. For more, visit: https://www.pinnaclebank.com/business/treasury-management-services/business-online-banking/

The above summary only touched on what these products and services entail. We invite you to learn more about them by clicking on their individual links to determine how our Treasury Management Services can help your business today and tomorrow.

If you or someone in your company would benefit from an introductory discussion about our Treasure Management Services, feel free to reach out to any of our dedicated specialists here.

We’ve teamed up with Heartland® to offer you easy payroll and HR solutions to manage your greatest asset – your employees – while also protecting your business. Let us put you in touch with a Heartland Relationship Manager who can talk to you about fast, secure and simple solutions designed to help you better manage your business.

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Make Financial Freedom Your Top New Year’s Resolution in 2022!

Ahhh, the holidays. It’s a magical season filled with good tidings and cheer. People bustle about, giving gifts and stopping to recognize friends both old and new.

They also spend a lot of money.

During December, while many people choose credit cards and loans to make purchases without affecting their cash flow, the reality is those bills will show up in January. Regardless of how you plan on filling those stockings, it’s good to make financial freedom your first New Year’s resolution.

Debt consolidation brings together all your current debts into one bundle with one payment. Executed well, debt consolidation can reduce the interest rates you were paying on your individual loans. And that means you can pay off those pesky debts that much faster.

We invite you to visit a branch to speak with someone about all of our loan possibilities. With their expertise, you can figure out the best decision for your financial situation.

Another option is to apply for a new Pinnacle Bank MasterCard® credit card with a competitive interest rate allowing balance transfers. Choose from Pinnacle Bank’s Platinum, Platinum Payback and Platinum Preferred MasterCard® credit cards!

Balance transfers allow you to move debt from one credit card to another, putting all of your debt in one place so you don’t have to pay interest on multiple cards. And with any of our credit cards, you get worldwide acceptance, great benefits and much more. Choose the card best suited for your needs and apply today on our website or in our branch.

Regardless of which route you choose, at Pinnacle Bank, we’ll be happy to walk you through every step in the process to ensure consolidating debt is the best option for you.

Get serious about financial freedom.

When you’re ready to talk about how Pinnacle Bank can help you manage your debt, we’ll be ready, too. Email us at customerservice@pinnaclebank.com or feel free to call us at 877.759.7939.

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More than Ever, Community Matters at Pinnacle Bank

These days every organization is called to be a good corporate citizen. At Pinnacle Bank, we take this calling very seriously. Through our charitable giving and acts of service, we take action that reflects our community focus every day.

Pinnacle Bank strives to be the kind of financial institution aligning our values with yours and those of the greater community. While we focus primarily on financial products and services, we know that ethics, character and social impact are equally important.

Actions speak more loudly than words. So, we can’t just talk about helping to give back; we must act. Pinnacle Bank starts giving back before any charitable donations or volunteer hours are spent by focusing on the one subject their associates know best: financial matters.

We are committed to helping our customers and communities on their path to financial freedom and independence by offering many free financial education, tools and seminars.  We provide a mortgage resource center with mortgage tip videos, courses and workshops on building and managing credit, home buying and refinancing, saving and budgeting and planning for retirement.

When it comes to volunteerism, many of our associates are also glad to roll up their sleeves for causes greater than themselves. For example, as a part of Pinnacle Bank’s Salute the Troops initiative, all of our Pinnacle Bank branches partnered with HeroBox and launched a 3-month fundraiser, raising over $7,000 in donations. In addition, the branches went above and beyond by packing and sending care packages to our troops overseas. Their efforts ensure our mission in providing the physical and moral support our heroes deserve is fulfilled.

Denim and Donate is a program that all of our branches participate in on a monthly basis. It’s a way for Pinnacle team members to give back to local charities.

Pinnacle Bank also helps assist or host the chambers of commerce for many locales and business organizations. In fact, a few of our team members from Athens attended the Stronger Business Summit at the Classic Center in October. These unique experiences help educate leaders and businesses to become better and stronger — which, in turn, helps the people we serve in their communities.

Giving Back is a Part of What We Do.

To find out more details regarding our philanthropic and volunteer efforts in the communities we serve, feel free to email us at customerservice@pinnaclebank.com or call us at 877.759.7939.

 

 

 

 

 

 

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What Generation Z Wants in a Bank

The Gen Zers are coming! The Gen Zers are coming!

Generation Z, born roughly between 1997 and 2012, has arrived. At 9 to 24 years old, some of them are just now entering the workforce. As nearly 68 million of these people start earning paychecks and “adulting,” they’re also having a significant influence on the financial sector.

To properly understand Generation Z, you must look at what they value most in life and the unique environment in which they’ve developed. Growing up in the internet age, they are digital natives who’ve now experienced the Great Recession and the world’s first major pandemic since 1918. Logically, their work-life balance and personal well-being now come before anything else. How much money they make — or save for that matter — is important but does not surpass their passion for philanthropy, social justice, diversity and overall human equality.

There is no question: Gen Z will make money. A lot of money. In fact, some studies suggest their cumulative incomes will reach an estimated $33 trillion by 2030. Because of this great purchasing power, they will soon be the largest consumer segment, significantly affecting the broader economy and the financial sector.

And just what does this mean for banking? Everything. Banks must establish themselves as a vital part of the local community. They must also provide both the latest in financial tech and operate local branches to offer assistance, guidance and a base for philanthropic efforts.

Features like mobile and online banking, peer-to-peer payments like Zelle®, Mobile Wallet and remote deposit capabilities must be optimized and streamlined to keep Gen Z happy.

Hybrid technology options, like our Pinny Live Teller / ATM, are a perfect example of how we’re taking the ease and convenience of the traditional ATM and combining it with the personal, professional service of a live teller.

Generation Z likes its bank branches, too. Many turn to branches and call centers when opening a new checking account, resolving a complicated issue, or addressing potential fraud due to cybercrime. In addition, and despite the plethora of online resources, both Gen Zers and Millennials trust bank associates for financial management advice and guidance. They value personal connections, the face-to-face experience and trust brought about by discussing their finances and investments with actual human beings.

In the end, financial brands, like Pinnacle Bank, are recognizing the true power of Gen Z and are effectively seeking them out as partners when growing their physical and digital impact. For this exciting group, authenticity is king, and Pinnacle Bank is “keeping it real” with the products, services and manner in which we serve.

We’re Here for All Generations.

For more on how we’re reaching our communities, feel free to email us at customerservice@pinnaclebank.com or call us at 877.759.7939.